Note to self about Trust, likability and digital channels…

I was considering a passage in a book I am reading: “Trust is gained through a combination of factors. Likability is one of them. People more easily trust those they like. Likability ties in directly with similarity. We trust those who are similar to us. To influence others with likability, you have to express genuine… Read More »

Why a wad of Ringgits is good for your brain

This entry is part 3 of 3 in the series The Executive and the Elephant

In my last post I committed to myself that I would try some techniques from The Executive and the Elephant and report back on the results.  This is the first status update. The most effective technique was keeping a wad of RM10 bills in my pocket to remind me not to interrupt anyone.  The idea… Read More »

What I am trying to do with my brain

This entry is part 2 of 3 in the series The Executive and the Elephant

I thought that it would be interesting to point out the parts of The Executive and the Elephant that sounded most promising, commit to trying them out, and document my results. First, I’ve tried to-do lists already and they have been how I overcome procrastination for more than 20 years. The trick is to break… Read More »

What is Enterprise Information Architecture?

This entry is part 8 of 31 in the series Defining words

I remember the first time I heard a Nirvana song on the radio.  The sound caught me off guard and I thought it was too good to be true! That is how I felt when I read The Art of Enterprise Information Architecture. The book does a good job of explaining Information Architecture and contrasting… Read More »

What is Architecture?

This entry is part 7 of 31 in the series Defining words

I am happy to say that is was NOT ME that complicated “Architecture”. One thing that makes it complicated and confusing is that we describe the various dimensions of architecture with some ambiguous words.  Architecture is made up of different viewpoints that require different skill sets to tackle properly. The least confusing dimension focuses on… Read More »

The Executive and the Elephant

This entry is part 1 of 3 in the series The Executive and the Elephant

It is disturbing when a system works too slowly or provides inaccurate results. Worse, it can be hard to diagnose and fix the root cause. When that system is a person it is even more frustrating. When that person is yourself it can be embarrassing! I was working with a GBS senior partner and a… Read More »

Contact info!

Hello!  Feel free to contact me.  Comment on my blog posts, email me at alan@alanstreet.net, or find me on LinkedIn at www.linkedin.com/in/alanstreet/.  I am @agstreet on Twitter.  I look forward to hearing your ideas, collaborating, or whatever comes of it. I am a Master Certified Architect specializing in enterprise architecture and technology strategy around channels… Read More »

Category: Me

CRM Software

I remember when the CRM guys were selling customer databases to call centers.  Then, when I wasn’t looking they took over the business world.  Or at least the “front office”.  I woke up one day and there were dozens of applications that fall under “CRM”. For more detail about the “Marketing” column see my post… Read More »