Category Archives: Strategy

Industry Trend: Social & Mobile Payments

This entry is part 19 of 30 in the series Trends

This entry is part 19 of 30 in the series TrendsPayments is such a hot topic I feel so me-too’sh just mentioning it. Venmo, (see in app store), provides one-touch payments across multiple applications.  The Venmo App eliminates the need for users to enter their payment information on multiple applications. It is an online payments… Read More »

What is a Potential Trend?

This entry is part 26 of 31 in the series Defining words

This entry is part 26 of 31 in the series Defining wordsA potential trend is one of those things that I hear about every day in the news but don’t actually see any evidence of yet.  If it is a potential industry-led change such as mobile wallets then the industry is spending loads of money… Read More »

Potential Industry Trend: Mobile Wallets Replace Cards

This entry is part 18 of 30 in the series Trends

This entry is part 18 of 30 in the series TrendsFirst, let me say that I do not consider myself an expert on mobile wallets.  Second, I don’t have a mobile wallet and I am not aware of anyone that I know personally who has one, so I can not say that there is a… Read More »

Industry Trend: The Bank Finds You

This entry is part 17 of 30 in the series Trends

This entry is part 17 of 30 in the series TrendsDigital Bank refers to it as “The fifth wave” where “everything communicates in the internet of things to find you.” I my own experience traditional banks trying to implement this find it complex. The concept is lost on all but the most savvy strategic marketing… Read More »

What is a Digital Footprint?

This entry is part 25 of 31 in the series Defining words

This entry is part 25 of 31 in the series Defining wordsAccording to Digital Bank a digital footprint is the history of a consumer’s activities online and locations based upon IP address, chips, SIM cards, etc. This would be used to personalize services.

What is technology-driven change?

This entry is part 24 of 31 in the series Defining words

This entry is part 24 of 31 in the series Defining wordsDefining this one for myself. No references yet — just my opinion. I define “change” as the effect of trends on me.  OK, I give some thought to you also.  But it has to at least be someone in the real world. Technology-driven change… Read More »

Potential Technology Trend: Internet of Things

This entry is part 16 of 30 in the series Trends

This entry is part 16 of 30 in the series TrendsPotentially a powerful trend where imbedded systems in everyday objects from clothes to power systems communicate wirelessly to emit data, receive instructions, etc. I call it a potential trend because I have not yet seen evidence that it is impacting banks. Keep on “watch”. A… Read More »

Technology Trend: Digital KYC

This entry is part 15 of 30 in the series Trends

This entry is part 15 of 30 in the series TrendsHow can digital banks on-board customers without a branch visit? From Digital Bank by Chris Skinner: “Danish banks, along with others in the Nordic nations, have focused on using digital identities to avoid having to on-board customers using a traditional paper-based process. “On-board” is the… Read More »

Market Trend: Mobile Adoption

This entry is part 14 of 30 in the series Trends

This entry is part 14 of 30 in the series TrendsA key market and technology trend is the increased use of mobile phones and tablets to access banking services. The meta-trend is that the mobile trend will overtake all other channels. There is decreasing usage of bank branches. The sales of laptop computers is slowing.… Read More »

What are Digital Natives and Digital Immigrants?

This entry is part 23 of 31 in the series Defining words

This entry is part 23 of 31 in the series Defining wordsThere are digital natives and digital immigrants.  Digital natives, having grown up around computers and mobile phones, have radically different needs, wants and expectations. The market trend is that digital immigrants are naturally being replaced by digital natives. The market force is that companies… Read More »