This entry is part 11 of 31 in the series Defining wordsOne area of business strategy growing in importance is strategy around the business of IT. I think of “the business of IT” as how IT delivers services internally vs. IT Strategy which is (how I use the term) how IT directly supports business capabilities.… Read More »
This entry is part 1 of 1 in the series Mobile BankingThe first thing that I can say about mobile strategy for large banks is that I can not cover it sufficiently in a blog post. Like business strategy, we will need to peel it back layer-by-layer. In any kind of IT strategy investigation I… Read More »
This entry is part 8 of 31 in the series Defining wordsI remember the first time I heard a Nirvana song on the radio. The sound caught me off guard and I thought it was too good to be true! That is how I felt when I read The Art of Enterprise Information Architecture. The… Read More »
This entry is part 7 of 31 in the series Defining wordsI am happy to say that is was NOT ME that complicated “Architecture”. One thing that makes it complicated and confusing is that we describe the various dimensions of architecture with some ambiguous words. Architecture is made up of different viewpoints that require different… Read More »
This entry is part 6 of 31 in the series Defining wordsGood question! For the answer (from an Enterprise Application Architecture perspective) see my CRM Software and Marketing Software posts…
I remember when the CRM guys were selling customer databases to call centers. Then, when I wasn’t looking they took over the business world. Or at least the “front office”. I woke up one day and there were dozens of applications that fall under “CRM”. For more detail about the “Marketing” column see my post… Read More »
A CMO once asked me what kinds of marketing software are available. I asked him if he wanted it combo or à la carte. He said “I don’t know. Show me the menu!” I created the following platter of options for him. Small plates sitting on top of larger plates means that the portion is… Read More »
This entry is part 1 of 31 in the series Defining wordsIf an executive walks into the room and asks us what we are talking about then evasive maneuvers are in order. Let’s say: “Oh, we are covering a number of topics.” Or, if that doesn’t work then we’ll lie: “We are brainstorming ways to… Read More »
Enterprise and business architects spend a lot of time documenting business capabilities. This book provides a description of many required tools such as process diagrams, use cases, activity diagrams, etc. If you are reading my blog you are probably one of my friends who know all about these things already. Nonetheless, this is a great… Read More »