- Lying to the boss
- What is a Business Strategy?
- What is a Corporate Strategy?
- What is a Product-Market Strategy?
- What is a Business Unit Strategy?
- What is CRM?
- What is Architecture?
- What is Enterprise Information Architecture?
- What is Strategic Design?
- What are business benefits and value?
- What is DevOps?
- What is Cloud Computing?
- What is a Banking Multi-Channel Architecture?
- What is Gamification?
- What is Crowdsourcing?
- What is a Segment Strategy?
- What is a Business Model?
- What is an Operating Model?
- What is a Target Operating Model (TOM)
- What are Strategic Guiding Principles?
- What is Service Design?
- What is a Customer Archetype?
- What are Digital Natives and Digital Immigrants?
- What is technology-driven change?
- What is a Digital Footprint?
- What is a Potential Trend?
- What are Cloud Standards?
- What is VisaNet?
- What is User Context?
- What are IBM CCRA and CCMP?
- What is PCI DSS Compliance?
I started my journey to understand target operating models (TOMs). It didn’t occur to me to first understand what is an operating model until I tried to understand the big picture and how everything fits together. Note to self: Before writing a TOM go back and review operating models.
A target operating model (TOM) envisions how the business will operate in the future. Creating a TOM requires two primary prerequisites:
- An operating model for which a detailed and shared understanding exists, and hopefully documentation
- A business strategy for which a detailed and shared understanding exists, and hopefully documentation.
The TOM envisions how a new (transformed) organization will operate that is substantially different from the way the organization operates today.
Some published material that I have enjoyed reading is in the reading room at OperatingModels.com.
In particular, I like the following documents:
- Introduction to the Target Operating Model
- The Importance of Organisational Trajectory within Transformation.