IBM and Monitise have recently announced a partnership to deploy new mobile banking, payments and commerce solutions.
Monitise provides services to more than 350 financial institutions and has partnerships with most UK high street banks. It also has strategic partnerships with Visa Europe, Visa Inc., RBS Group, Telefónica Digital and FIS to create and deliver their Mobile Money services in developed and developing markets.
RBS uses the Monitise Bank Anywhere mobile banking solution to “provide features like peer-to-peer payments, balance and transaction history, transfers and bill payments, as well as developing new functionality to keep users engaged and banks up to date with the latest innovations.”
PermataBank in Indonesia uses the Monitise Pay Anyone mobile payments solution together with AGIT Monitise Indonesia to provide peer-to-peer payments using a mobile number, bill payment, and international transfers.
Monitise also provides Buy Anything and mPOS solutions.
IBM and Monitise previously announced a partnership to help Visa Europe “provide its member banks with new mobile banking, payment and commerce services in the cloud for its customers.” Monitise’s Bank Anywhere, Pay Anyone and Buy Anything solutions form the basis of Visa Europe’s forthcoming mobile offerings that will provide the most popular banking services used by consumers today on any mobile device. This includes applications for customers to manage money in their accounts, payment services to transfer money and pay other individuals; and transaction services to buy products from retailers, either online or in-store.
Dear Bank of Mine, you have an app on my phone. I just went from KL to NYC and my phone knows all about it. Do you?
We need to be thinking of mobile phones as sensors. Not just so that mobile apps can be context sensitive–but so the entire enterprise can be.
Any transactions from Malaysia should now be accepted with extreme scrutiny. Any transaction in New York should not. I instantly care less about free international transactions. I might need a loan.
When I sign into online banking I would like to see something that makes me feel that you on top of this important trip. This is your chance to surprise me with new value. Bring it on!
A Web application goes beyond the shallow functionality of a Web site to offer deep digital services such as transactions which affect the organization’s systems of record. For this, expert developers use sophisticated tooling to build unique and complex systems of engagement that are able to manage transactions against multiple back-end systems.
IBM’s Web application development tooling is Rational Application Developer (RAD).
Whatever your Web application development tooling is, it needs to integrate with your mobile application development tooling. IBM’s development tooling is built on the Eclipse platform, allowing different developer modules to integrate.
A Web site goes beyond an app. It is the internal or external home base for an entire organization and represents a common entry point to all of the organization’s information and digital services for a particular audience, be it customers, partners or employees. For this reason it needs functionality to bring together many elements of control, content, applications and technologies.
A Web site platform should support responsive design or some equivalent, allowing a single set of Web pages to display and accept input properly on devices of different screen sizes and in different orientations.
IBM’s technology in this space is WebSphere Portal Server. JSR-286 portlets are the UI componentization scheme used to bring together different applications and technologies.
The Web site platform needs to integrate with other closely related technologies including:
Lightweight Web development tooling goes hand-in-hand with Web content management for creating a sustainable commercial Web site. To continue to draw users a Web site must constantly freshened with new content and functions that are tailored to the individual visiting the site. This would be very expensive to accomplish if a team of expert Web developers were needed to do it.
Fortunately, lightweight development tooling and content management allow business users, Web designers, and less experienced developers to make many of the day-to-day changes. Some setup by expert developers is generally required, but once this is accomplished other users can make significant changes to the Web site without deep technical skills–no coding required.
IBM’s primary lightweight Web development tool is Web Experience Factory (WEF).
WordPress, which I use to produce my blog, is an example of a content manager. WordPress allows me to create my blog without writing any code or HTML by separating content from presentation. The content that I enter is stored in a database. I can select from various themes that control how it is displayed. All of the functions required for blogging have been built into the platform by people who know a lot more about blogging than I do. I can enter blog posts, store images, use images in blog posts, etc. I can add plug-ins that provide additional functionality such as arranging posts into a series, filtering out SPAM comments, etc. Look at my “Blogging” menu for more info about WordPress and blogging.
Enterprise class Web content management technologies such as IBM Web Content Manager (WCM) bring more sophisticated functions such as ease of use for business users and workflow that enable the types and uses of content needed by organizations.
Securing the enterprise is a broad capability that would map to business capabilities that represent broad strategic imperatives such as:
- Maintain a trusted brand
- Mitigate reputational risk from security incidents
- Mitigate the risk of financial loss from security incidents
- Protect the privacy of client data.
This capability can break down a couple of ways:
- Physical / digital
- Identities / endpoints such as devices / servers / data / network / applications / fraud / social media and email.
I have put this capability first because you need to design security into everything from the very beginning.
If you are interested in digital security I recommend that you take a look at IBM X-Force 2013 Mid-Year Trend and Risk Report. If not, I suggest that you pass it along to someone in your organization who is. If no one in your organization is interested in digital security then I suggest that you raise a red flag at the highest levels of your organization!
It is reasonable to suggest that the art of designing digital services, such as systems of engagement, would quickly progress to defining IT services, and that would quickly progress to integrating systems of engagement to systems of record, and that would quickly progress to Services Oriented Architecture.
A paper worth reading is the OASIS Reference Architecture Foundation for Service Oriented Architecture.